Welcome to Pinnacle Press

Customer Service

Shipping & Delivery
Most orders are shipped via USPS Priority mail. Smaller items such as CDs are shipped via USPS First Class Mail. International orders are shipped using USPS Global Priority service. If you would like to order books by the case please call 1-800-456-9941. Office hours are Monday - Thursday, 9:00 AM - 4:00 PM, CST. We are closed Fridays, weekends, and holidays.
Privacy & Security
We do not sell or distribute your personal or business information.
Returns & Replacements
If you need to return an item for refund or replacement please email us or call us at 1-800-456-9941.
Ordering
If you prefer to order over the phone you can reach us Monday - Thursday, 9:00 AM to 4:00 PM, CST. We are closed Fridays, weekends and holidays. For order questions you can reach us at 1-800-456-9941 or you can email us.
eBook File Instructions

Kindle: How to transfer the .mobi file to your Kindle reader.

First method:
1. Connect your Kindle to your computer using the special USB cable provided by Amazon. The device will show up as an external disk drive.
2. Open the “documents” folder on your Kindle.
3. Browse to the folder on your computer where you downloaded the .mobi file.
4. Drag the .mobi file to the “documents” folder on your Kindle. (Or, copy and paste it there.)
5. It will immediately appear in your list of books on the device.

Alternate method:
1. Find the Kindle email address Amazon assigned to you when you bought your device. If you can’t readily find it, log into your amazon.com account and:
2. Click the “Manage Your Kindle” button in the far right column. This will take you to a page headed “Your Kindle Library.”
3. Click the “Manage Your Devices” link in the left-hand column under the heading “Your Kindle Account.”
4. Note down the Kindle E-mail address near the top of the resulting page. It will be something like you@kindle.com.
5. You really have two Kindle E-mail addresses. In the case of you@kindle.com, the alternate address is you@free.kindle.com. This is the one you want to use. The other one will charge you up to $2.95 for using Amazon’s network. The free one will use your own network if it’s available, switching to Amazon’s network only if necessary. So note it down too.
6. Attach the .mobi file to an email and send it to your free Kindle E-mail address.
7. It will appear in your list of books on the device.

ePub: Please visit the links below for assistance with your ePub file(s).

Adobe Digital Editions is a reader for your computer. It is free and can be downloaded here: http://www.adobe.com/products/digitaleditions/

iPad or iPhone: For help putting ebooks on iPad please visit the iPad help pages here: http://www.apple.com/support/ipad/ or http://www.apple.com/support/iphone/

PDF: You can read the PDF via Adobe Acrobat which is free to download here: http://get2.adobe.com/reader/otherversions/. Also most eReaders, like iPad, Kindle, Nook, etc., will read PDF files. A PDF may show up on these devides as a document instead of a book.

Payments
We accept all major credit cards or PayPal.